About
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Hello, I am Becky Hwang.
Product designer who turns complex systems into experiences that are easier to understand and use. My work spans product design, design systems, UX writing, accessibility, and AI agentic services, with a focus on translating operational complexity into intuitive interfaces people can trust.
My background across Korea, the U.S., and Japan shapes how I think about language, accessibility, and global product experiences.
Selected Work
–25
Redesigned the Media Library and Playlist experience to help web operators could directly set up and manage content shown on newme. The goal was to create a clearer connection between web actions, physical device output, and feedback loops.
–24
Redesigned the responsive online service for the NYC Department of Finance with a focus on accessibility and usability. Simplified information discovery and improved service accessibility and findability.
Designed a real-time tactile communication tool and app experience for blind and low-vision students, expanding both accessibility-centered learning and creative possibilities.
Proposed a new direction for Duolingo that expands language learning into culture and media, turning drill-based practice into a richer and more contextual experience.
Designed a digital service concept that helps parents and children learn about finance together, expanding financial literacy from an individual task into a collaborative family experience.
Experience
Present
Product experiences for robotics and operational tools, including portal interfaces, media workflows, permission systems, interaction patterns connected to physical robots, and AI agentic services with conversation flows, action feedback, and human handoff.
Worked across responsive web, service design, and communication design with a focus on structure, usability, and visual clarity.
Worked in fashion and beauty campaigns, shaping brand strategies from concept through launch.